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Cancellation & No show policy

We understand that there is always a possibility that you would like or need to cancel your appointment. This can be done easily, up to 24 hours before the appointment and without any extra charges, via  reservations@delete-waxing.com.

Cancellation policy

Moment of cancellation

Costs to be paid

More than 24 hours before

none

Less than 24 hours before

50%

Less than 12 hours before

100%

No show policy

As you can imagine a client not turning up for their appointment can lead us into a difficult situation, as a company we miss turnover and have a gap in our agenda. Of course we always have the clients best interest in mind and understand the occasional missed appointment. However does this occur more often then the client is obliged to pay the costs of the missed appointment.

A “No Show” is a client whom does not show up on the appointed time, this includes coming 15 minutes late. This will be specified in your client card.